The epicenter of Humio is our people who work in locations around the world. We’re convinced that when customers, partners, and everyone we work with are impacted positively, we are successful. Realizing this culture of happiness every single day means our values boil down to customer focus, trust, problem-solving, action-orientation, and quality.
We have customers in our DNA
Creating value for our customers and end-users is our top priority. We are inspired by our customers, and we are obsessed with meeting their needs. We empathize with them, and we seek to understand how they use our products. We earn the trust of our customers by being transparent and treating them fairly.
We start from a place of trust
We are trustworthy and trusting. We don’t question the motives or abilities of others, and we value the diversity of their experiences and opinions. We empower others to be the best they can be. We communicate openly and with compassion. We are honest in the work we do, and the interactions we have with customers, partners, and each other. We create a productive, inspiring, and cozy environment.
We are problem solvers
We are solutions-oriented, and we look for ways to solve problems and make an impact. We are curious, we ask questions, and we learn from others. We are ambitious and reliable, and we find freedom by being responsible. We share what we’re working on, and we bravely express our ideas to make the work of others better. We are team-oriented, collaborative, and we work across functions.
We have a bias towards action
We know that it’s better to do something than to not do anything. We are ambitious and responsive, and we are nimble when things change. We act independently when possible, and we actively participate in teams when needed. We believe that done is better than perfect.
We strive for quality
We deliver value with our work and with every interaction. We look for innovative solutions to big problems. We strive for excellence and we produce high-quality work. We challenge the status quo. We know that it’s okay to fail, and we fail fast. We participate in personal, professional, and global communities and we make them better.