Free Cloud On-Prem
Users 1 user 5 users* 5 users*
Retention 7 days 30 Days* Unlimited
Live and Shareable Dashboards Unlimited Unlimited Unlimited
Volume Bursts Allowed Yes Yes Yes
Live Real time Queries Unlimited Unlimited Unlimited
Alerts Unlimited Unlimited Unlimited
Rest API Yes Yes Yes
Supported Integrations Yes Yes Yes
Custom Parsers Supported Based on customer requirements Based on customer requirements
Support Community Slack Engineering Contact, Community Slack, and Email Engineering Contact, Community Slack, and Email
Onboarding Community Slack Onboarding support Onboarding and Installation support
Trial Free forever 30 Day Free Trial 30 Day Free Trial
*Additional Users, Retention and Service agreements can be added to plans.


Asked Questions

Can I add more than 5 users on my Humio Plan?

The standard Humio Plans allow for 5 users for SaaS and On-Premise. Users can be added at an additional rate of $10 per month/user.

I’d like to retain my data for over 30 days, is that possible?

Yes, we can provide additional retention policies. You can add 30 day increments to your plan at an additional cost of $100/TB per 30 day additional retention. Storage is accounted in increments of 1TB and is on top of the data amount in the monthly ingest rate.

For example, an additional 90 day retention for an ingest rate of 1TB would be an additional $300/month. This would get you a total retention of 120 days and allow you to keep 4 TB in total.

Another example would be to ingest 2TB of data each month, then keep all of it for 6 months. This is 5 months of additional storage for a total of up to 12 TB, thus costing $1000/month on top of the ingest price. 


What about bursts, do you allow for log volume bursts?
Yes, we know that log volumes can be unpredictable and we’d like to make sure that, in times of sudden log volume bursts, you have a tool that works for you. Humio allows for log volume bursts in both the SaaS and On-Premise version. We’ll contact you if your volumes have significantly increased, as you may need to upgrade to a higher level plan.
What happens at the end of my trial?
We begin the trial as soon as you start sending data to Humio or when you download an On-Premise version. Once the 30 day trial period is over, you'll only able to query your most recent data. All your data will still be available if you decide to continue using Humio. We’ll contact you before the end of your trial period to discuss plans and put together a plan that fits best with your team needs.
What is the difference between the Personal and Free Trial?
The Personal Plan is a place for everyone who’d like to try and use Humio with small, personal projects. The Free Trial is appropriate if you plan to use Humio within your company or organization.
How do I download a Trial On-Premise Version of Humio?

You can download Humio via a Docker image for a 30 day trial here: https://www.humio.com/download.  



I have multi-TB log volumes per day, can I run a clustered version of Humio?
In general, Humio can manage about 1TB of ingest log volume/day on a single node. If you're over this volume, we can provide dedicated engineering support to assist in the install, test, and production set-up of a clustered version. Contact us to set up a trial.
Do you offer discounted plans?
We offer discounted plans for non-profit organizations and start-ups. Contact us to get started.
Do you have something for open source projects?
We offer a free version of a hosted SaaS for open source founders and maintainers. Contact us to get started.