|Users||1 user||5 users*||5 users*|
|Retention||7 days||30 Days*||Unlimited|
|Live and Shareable Dashboards||Unlimited||Unlimited||Unlimited|
|Volume Bursts Allowed||Yes||Yes||Yes|
|Live Real time Queries||Unlimited||Unlimited||Unlimited|
|Custom Parsers||Supported||Based on customer requirements||Based on customer requirements|
|Support||Community Slack||Engineering Contact, Community Slack, and Email||Engineering Contact, Community Slack, and Email|
|Onboarding||Community Slack||Onboarding support||Onboarding and Installation support|
|Trial||Free forever||30 Day Free Trial||30 Day Free Trial|
The standard Humio Plans allow for 5 users for SaaS and On-Premise. Users can be added at an additional rate of $10 per month/user.
Yes, we can provide additional retention policies. You can add 30 day increments to your plan at an additional cost of $100/TB per 30 day additional retention. Storage is accounted in increments of 1TB and is on top of the data amount in the monthly ingest rate.
For example, an additional 90 day retention for an ingest rate of 1TB would be an additional $300/month. This would get you a total retention of 120 days and allow you to keep 4 TB in total.
Another example would be to ingest 2TB of data each month, then keep all of it for 6 months. This is 5 months of additional storage for a total of up to 12 TB, thus costing $1000/month on top of the ingest price.
You can download Humio via a Docker image for a 30 day trial here: https://www.humio.com/download.