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July 16: Financial Services Roundtable

Episode 29 - IBM and Humio, Financial Services with Sean Almeida

June 29th, 2020

To set the stage for our upcoming Financial Services Roundtable on July 16, John visits with Sean Almeida from IBM.

Sean works with global companies in financial services to make their systems resilient and secure. As the Global Red Hat IBM Synergy Sales Leader, Sean leads a global team of CloudPaks sales leaders to bring the best of IBM, Red Hat, and IBM ecosystem partners like Huimo together to unlock the value of the hybrid cloud.

John and Sean discuss how Humio and IBM are working together to provide observability to companies of all sizes who are monitoring their self-hosted infrastructure, and those who have already made the move to hybrid, cloud native, and multicloud environments.

The partnership with Humio is strategic because clients are moving from monitoring and APM and traditional tooling to observability. That platform shift requires a lot of new tooling, new platforms, new thinking. When you move from a monolithic to a microservice architecture, there is a huge explosion in the amount of microservices and containers — from a factor of one to a factor of a hundred. Here's where I'm very excited about what IBM and Humio offer.
Sean Almeida

IBM, Global Red Hat IBM Synergy Sales Leader

Sean shares his thoughts about the financial services industry, and how Humio and IBM are addressing digital transformation. Banks are moving from being located in a building to becoming an online service available from anywhere. They’ve had to focus on creating a branchless experience for customers.

Of course, current world events have caused businesses to accelerate plans to reach more customers remotely through digital technologies. For financial services, the move to touchless has become important. And of course any business today is looking for ways to be more efficient. When talking about staying competitive, Sean brings up a surprising point about who banks see as their competition:

Sean explains that financial services are making the move to the cloud to remain competitive. Barriers to being successful in the industry are falling away, because of the flexibility and availability of services to create a great customer experience. This requires new tools and new strategies, and together, IBM and Humio can provide those for customers.

Humio is able to provide a level of observability that traditional platforms struggle with. Being able to see what’s happening across self-hosted or SaaS platforms in one pane of glass is a strong differentiator. By making processes visible and making it easy to discover the root cause of issues, Humio reduces the mean time to resolution (MTTR) which can result in significant cost savings to the business.

Of course, there are barriers to implementing new technology. That’s why it’s important to have a solution that is the least disruptive, and will plug into the enterprise and add immediate value.

"Nobody has money sitting around to afford the other platforms out there. That's where Humio comes in — because of the smartness within the technology, it's able to provide that experience at a fraction of the cost."

"Gone are the times when clients have six months or a year to unlock value. That's where solutions like Humio are plug-and-play, and plug-and-see-the-return immediately."

As financial services prepare for the future, they need to stay ahead with the latest technology, and work with a business partner that has the expertise and experience to create an architecture that will meet future business use cases.

As the conversation wraps up, Sean shares his advice about trying new things, even when a lot of times, new things can fail.

Listen to the podcast to come away with a better understanding of the factors that influence the financial services industry today, and how Humio and IBM are working together to make these complex environments observable, so engineers are able to create customer experiences that are changing the face of banking around the world.

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